Bacharach Tru Pointe Ultra HD Especificações Página 46

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Customer Service
CUSTOMER SERVICE
Contact our Customer Service Department by phone, fax or e-mail. Your call will be answered by friendly, knowledgeable professionals
Monday through Friday between 8 a.m. and 5 p.m. (EST). If you call during off-hours or if we are busy helping other customers, we
encourage you to leave a message and we will return your call as quickly as possible. Please contact Bacharach according to your
location and needs:
REPRESENTATIVES AND DISTRIBUTORS
Bacharach has a worldwide network of partners anxious to handle your needs. Please contact Customer Service or go to www.My-
Bacharach.com to find a representative serving your local area.
PRICES AND TERMS
Prices are subject to change without notice. Terms of payment are Net 30 Days with established credit (FOB Factory). The minimum
order requirement is $50.00 USD net. We also accept American Express, Visa, Mastercard and Discover or prepaid orders. Please see
the Standard Terms and Conditions found at www.MyBacharach.com.
GOVERNMENT CUSTOMERS
Bacharach has been granted GSA Contract #GS-24F-1104B for Federal Supply Schedule 66. Product information is available in the
GSA Advantage! Electronic Catalog on www.gsaadvantage.gov.
WARRANTY
Bacharach warrants all parts and components according to our standard Terms and Conditions, with provisions accord-
ing to product warranties stated in the specific product Operating Instructions. Please complete the warranty registration
card included with each instrument (return postage paid in USA), or complete the Warranty Registration Form found online at:
www.MyBacharach.com/warranty-registration.htm.
RETURNS
All sales are considered final upon delivery by Bacharach to the initial carrier. Returns will be accepted only according to the Terms and
Conditions with a Return Goods Authorization number (RGA#) issued by Bacharach.
SERVICE AND REPAIR
All service and repair of Bacharach equipment must be completed by an Authorized Service Center to uphold the Warranty. A Return
Material Authorization number (RMA#) is required for all service and repair. For additional information please go to www.MyBachar-
ach.com/support.htm or contact the Repair Department.
DESIGN CHANGES
Due to continuing improvements in design, some items may differ slightly from the description and photographs in the literature. All
specifications are subject to change without notice. If you have product suggestions, please contact the Marketing Department via
USA
To place orders or request a quotation:
Phone: 1-800-736-4666 (press 1 at prompt)
Fax: 724-334-5001
For repair or service questions or to request an RMA#:
Phone: 1-800-736-4666 (press 2 at prompt)
Fax: 724-334-5704
For technical inquiries:
Phone: 1-800-736-4666 (press 3 at prompt)
Fax: 724-334-5001
CANADA
For all inquiries:
Phone: 1-800-328-5217 (toll-free in Canada)
Fax: 905-470-8963
OUTSIDE OF USA / CANADA
To find a local distributor:
Phone: +1-724-334-5000 (press 4 at prompt)
Fax: +1-724-334-5705
www.actoolsupply.com
www.actoolsupply.com
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